Contact Us
We're here to help you find the perfect gift or accessory, answer any questions you may have, and ensure a sparkling shopping experience! Here's how to reach us:
Sparklygifts
Phone number: +441616960651
General Inquiries: customerservices@gcassociates.co.uk.
Address: 1 Greenwood Court, Taylor Business Park, Warrington. UK, WA3 6DD, United Kingdom
Contact form
Frequent Asked Questions
Where is my order and can I track my order?
We process our order within 24 hours and Free standing delivery with tracking will only update once Royal Mail Attempt to deliver. Please kindly allow 10 working days for delivery before your contact us.
Do you offer Next day delivery?
Yes, you be able to find the Tracked 24 ( 1-3 working days) for extra £2.99 or Special Delivery ( Next day Delivery ) for £6.99 available during checkout.
What is your return policy?
We offer a 30-day Easy return policy. If you're not satisfied with your purchase, you can return it for a refund within 30 days of receiving it. Please refer to our return policy for more details.
How do I replace for damaged item?
We thoroughly inspect and carefully package our jewellery to ensure it arrives in pristine condition. However, if you receive a damaged item, please send photos of the damage to customerservices@gcassociates.co.uk and we'll be happy to assist you with a replacement.
What materials do you use for your jewellery?
Our jewellery is crafted using high-quality materials such as Silver 925, Copper, and cubic zirconia. Most our Jewellery pieces is Rhodium plated for a luxurious finish.
How do I care for my Sparklygifts jewellery?
To keep your jewellery looking its best, avoid contact with harsh chemicals, perfumes, and excessive moisture. Store it in a soft pouch or jewelry box when not in use.
How can I contact your customer support team?
You can contact our customer support team via email at customerservices@gcassociates.co.uk or by phone. We are available to assist you with any questions or concerns you may have.